Transforming back-office automation to be more trainable, adaptive, and trustable across business verticals and roles.
Slow, time-consuming, error-prone manual processes make back offices slow and inefficient, leaving revenue on the table and customers frustrated.
Endjinn's family of intelligent agents can perform up to 90% of the tasks of trained, experienced staff in such roles as insurance claims processing and loan application processing.
This includes identifying and storing user and claim data from forms, matching to plan benefits statements, applying standardized assessment criteria, producing response reports, and logging work in tracking systems.
Claims processing departments, business process outsourcing groups, and back-office managers will all immediately recognize the value and impact of Endjinn's agents.
Free up precious staff time for higher value activities
Increase responsiveness and personalization
Reduce costs and increase business process quality
Scale endlessly to process 10k+ clAssessment of test outcomes and refinement of implementation.
Cross-check databases and rules sets for updated processing and routing instructions.
Use Natural Language Processing to summarize and evaluate claims notes.
Start live usage on a small portion of production throughput
Produce and update spreadsheets and databases with structured account and claim details.
Regular reporting and support engagement to optimize implementation and troubleshoot challenges.
Perform Optical Character Recognition on PDFs to extract details from forms.
Generate reports of work performed, explanations of claims processing outcomes, and obstacles encountered.
Jann can learn the usual tasks and procedures for processing a claim, so that from the work of providers and claims managers does not need to change, they just experience an improvement in turnaround time, decrease in errors, and clarity of reporting.
Endjinn solutions engineers will sit down with claims processors and supervisors to map out the existing process and list of systems and touchpoints.
A solutions engineer will produce a spec of the proposed implementation.
Approval of initial implementation specification by client executive team, and agreement for update process.
Test run of agent on synthetic claims a long day or a sleepless night.
Endjinn is an AI and Automation R&D shop, building knowledge work automation agents. We come from medical, math, physics, and systems simulation backgrounds. AI and ML are at the core of work and vision.
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